"What I really do to make the University better is to treat each person as an old friend and to make them smile...forget their troubles and enjoy what they do at the University."
"Often times when we see people at an incident, it is on one of their worst days. Keeping that in mind helps me frame my interaction with the patient so that he or she walks away with as positive of an experience as possible."
"Each day I have the opportunity to support diverse community initiatives and work with faculty, students, and staff members who bring unique perspectives on ways to increase community preparedness and institutional resilience."
