Blog

Intercampus Shuttle Riders

November 04, 2019

Dear Intercampus Shuttle Riders,
 
Thank you for the detailed letter and personal statements sent on October 31, 2019.  When we announced upcoming outreach events for the Causeway Connection service at the beginning of the week, this was exactly the type of substantive feedback we had hoped to receive. We regret having underperformed in our outreach to a very loyal shuttle ridership, but open houses this week are designed to present information, take your questions and listen to your concerns. 

Increasing Wrench Time

January 20, 2019
Increasing Wrench Time

By redesigning the workflow for electrical repairs and upgrades, the project was able to potentially save 14,000 labor hours per year that could be redirected towards deferred maintenance.

Bank Card Program

January 17, 2019
Bank Card Program

By promoting the use of UC credit card programs over more expensive reimbursement methods, the Bank Card Program has generated millions in additional rebates.

Spring 2018 Financial Impact Report now available

June 04, 2018
The new Spring '18 OSS Semi-Annual Financial Impact Report is now available. This report articulates the impact of the OSS Portfolio of initiatives helping drive efficiency and collaboration.

New Employee Reward Program

May 08, 2018
We are launching a new Employee Recognition and Reward Program specifically for FOA employees called the Customer Service Champion Award.