Theme
Unit Responsible
Progress
Objective
Further reduce the number of student loans that transition from UC Davis to a collections agency by launching a pilot program to test and discover ways to reach former students and help them understand repayment options. In FY 2023/24, UC Davis had 345 or 2% of student loans go to collections (non-payment older than 180 days). Although 345 and 2% is low, a further reduction is desired.
Metric
In FY 2024/25, launch a pilot program that test approaches and identifies resources needed to conduct an outreach program. Goal is to reduce the number of student loans sent to collections during the pilot period by at least 10% (from 345 to 310).
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