Fostering a culture of continuous improvement

The Office of Strategic Solutions (OSS) employs an entrepreneurial approach toward continuous improvement, delivering financially sustainable and efficient solutions across departments. Serving as a neutral third-party, OSS is strategically positioned to help identify common issues impacting multiple units and to effectively lead collaborations that improve our university. To keep use focused on the end goal, we need to continually ask ourselves the following questions:

  • Did we help a faculty member achieve a learning outcome?
  • Did we help a researcher stay focused on their work?
  • Did we help a student feel supported?
  • Did we help our community solve problems?